{"xsrfToken":"9fbef1e86fe79cdfda54fcb92b1b9b613dc4a6d8_lout","branding":{"id":"1","key":"esd","name":"service desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#d6821a","headerLinkHoverBGColor":"#d6821a","headerBadgeColor":"#d6821a"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/7be6ca16-bd50-42cd-af9e-9aa33ee3c1e6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NjFjODVkNi01MzZjLTRhMzQtYmVkYi1hZDU4OTIxMjVlMzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdiZTZjYTE2LWJkNTAtNDJjZC1hZjllLTlhYTMzZWUzYzFlNiI6WyJyZWFkIl19LCJleHAiOjE3Mzc3MzI0MjcsIm5iZiI6MTczNzczMTgyN30.XwcTpKmHJjjrc32UUtZHPqT3nknB2o1kEgtLqi-pYVc&client=861c85d6-536c-4a34-bedb-ad5892125e34&mode=fit","logoId":"7be6ca16-bd50-42cd-af9e-9aa33ee3c1e6","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Keys4Coins Help Center","sharedPortalName":"Keys4Coins Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Keys4Coins Help Center","sharedPortalName":"Keys4Coins Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"esd","projectId":10000,"serviceDeskId":1,"name":"service desk","description":"<p>Welcome! You can raise a service desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://keys4coins.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"2","name":"Payment and delivery issues","descriptionHtml":"","callToAction":"Payment and delivery issues","introHtml":"<p>Choose this if you have issues with payment or delivery.</p>","icon":10536,"iconUrl":"https://keys4coins.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[1],"key":""},{"id":"3","name":"Presale questions","descriptionHtml":"","callToAction":"Presale questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://keys4coins.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[1],"key":""},{"id":"1","name":"Product activation issues","descriptionHtml":"","callToAction":"Product activation issues","introHtml":"<p>Are you unable to activate your product? Select this to request assistance.</p>","icon":10513,"iconUrl":"https://keys4coins.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[1],"key":""},{"id":"6","name":"Report a bug on our website","descriptionHtml":"","callToAction":"Report a bug on our website","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://keys4coins.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature or product","descriptionHtml":"","callToAction":"Suggest a new feature or product","introHtml":"<p>Let us know your idea for a new feature on our website or additional product.</p>","icon":10535,"iconUrl":"https://keys4coins.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[1],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://keys4coins.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://keys4coins.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[2,1,3,6,7,8,4]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ESD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NjFjODVkNi01MzZjLTRhMzQtYmVkYi1hZDU4OTIxMjVlMzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzc3MzMwMjcsIm5iZiI6MTczNzczMTgyN30.CxhHGmSlE7aJt5CRbJa_Qd_JjRTKtVRM5FvhYvp6iYc","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"861c85d6-536c-4a34-bedb-ad5892125e34","tokenDurationInMins":20}},"reqCreate":{"id":4,"projectId":10000,"form":{"name":"Other questions","descriptionHtml":"","callToAction":"Other questions","intro":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","instructions":"","icon":10549,"iconUrl":"https://keys4coins.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/4","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/4","calendarParams":{"firstDay":0,"date":"2025-01-24T16:17:07+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NjFjODVkNi01MzZjLTRhMzQtYmVkYi1hZDU4OTIxMjVlMzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzc3MzMwMjcsIm5iZiI6MTczNzczMTgyN30.CxhHGmSlE7aJt5CRbJa_Qd_JjRTKtVRM5FvhYvp6iYc","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"861c85d6-536c-4a34-bedb-ad5892125e34","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}